Frequently Asked
QUESTIONS?
Is the Hero Table hard to set up?
Is the Hero Table hard to set up?
Not even close. Your Hero Table arrives fully assembled and sealed inside its display case, so there's no building involved. Just attach the four legs with the included screws, plug it in, and your hero scene lights right up. Most customers have theirs standing and glowing in under 25 minutes with no special tools or experience needed.
What's in the box?
What's in the box?
Every order includes your sealed hero display case, the table frame and legs, all mounting screws, the LED power adapter, and the wireless remote. Everything you need to get it glowing arrives in one box.
How do I turn on the LED lighting?
How do I turn on the LED lighting?
Just plug the adapter into any standard wall outlet and press the power button on the included remote. The LED system is pre-installed and calibrated at the factory, so there's no wiring, no app, and no setup — just instant hero-cave glow, right out of the box.
How long does production and shipping take?
How long does production and shipping take?
Each Hero Table is built to order, so production takes about 1–2 weeks before it ships. Once it leaves our facility, delivery typically takes another 5–10 business days. You'll get a tracking number by email the moment your table ships.
What's your return policy?
What's your return policy?
Since every Hero Table is custom-built to order, we're unable to accept returns for buyer's remorse. If your table arrives damaged, defective, or missing parts, contact us within 14 days of delivery and we'll send a replacement or refund — no hassle.